Customer Reviews
G 4.9★ from 28 real reviews on Google and Yelp.
Your ZIPs land on Amanda’s desk at the Katy office — reviewed personally, no broker handoff, used only to price your Houston local move.
Real Houston reviews, real Houston names
Every review on the 1st Choice Moving & Storage page comes from a household we actually hauled for — pulled from Google, Yelp, BBB, and the post-move email Amanda sends 72 hours after unload. No edits, no scrubbing the three-star ones. If a job went sideways, you’ll find it here.
- Average rating: 4.9 / 5 across platforms
- Repeat-customer rate: 28% across Harris and Fort Bend counties
- Most common note: “Bryan’s flat figure was exactly what we paid”
- Most common second mention: the warehouse off I-610
What people thank us for, by zone
The reviews cluster geographically — the Inner Loop writes about stair-work and freight elevators; River Oaks and Memorial write about HOA paperwork and gate-code etiquette; Med Center families thank us for after-hours scheduling; Sugar Land and Katy clients note the in-house storage. Below is the recurring language we see.
| Zone | What customers mention most |
|---|---|
| The Heights / Montrose | 1920s bungalow stair-work, honest hourly tally |
| River Oaks / Memorial | HOA paperwork done early, COI on file |
| Bellaire / West University | school-district timing, summer-heat 5am loads |
| Med Center / Museum District | July 1st residency moves, sterile-equipment care |
| Galleria / Uptown | high-rise freight-elevator booking |
| Sugar Land / Katy / Woodlands | in-house climate storage, gap-fill closings |
How we treat the bad ones
“The first round we had a wardrobe door arrive scratched. Kyle’s shop refinished it the next Tuesday and didn’t bill it. We hired them again for the Pearland move six months later.”
Claims policy is the federal $0.60-per-pound baseline with full-value protection available on the contract before move day. The 9-month claim window is real. If something arrives wrong, the in-house repair bench — Devin runs it on rainy weekdays — touches it up at our cost, not yours.
Where reviews live
- Google Business Profile under 1st Choice Moving & Storage Houston
- Yelp page for the Spring Branch yard
- Better Business Bureau accredited file
- Angi and Thumbtack profile pages
- HomeAdvisor and Trustpilot cross-listings
After your move, Amanda sends a one-click review link to whichever platform you use. Browse what we do, the FAQ, or lock a flat rate. Or call (888) 278-9005.
“Antonio and Ace did an amazing job! They were quick, efficient, and courteous! Thanks guys!”
“Antonio and Ace were amazing. Tons of help and got the job done efficiently and safely.”
“The team was AMAZING! They were professional, but fun and got it done quickly. They were careful and I had no damage to anything. Ziek, Christian and Christian are the A Team and I will sing their praises to everyone!”
“Marlon and Devonte (sp). Did a great job. Both were very nice and handled furniture with care. Both worked efficiently and quickly to get the job done in short timeframe. Highly recommend to others.”
“Jay, Ty, & AJ did a great job moving us!”
“1st Choice Moving & Storage moved me a second time. The crew on the second move : Aderian F Charles and Chris . They did an outstanding job! First move: Jay and Jamar were professional and did an excellent job!”
“Demonz and Chuck did a great job! Extremely fast and easy move”
“RIchard & Mack were Awesome and extremely courteous. I am using them again in 10 days!”
“Cam, Jaden, Jonah and Nate are the best.”
“Excellent professional service from Jordon and Joseph. Arrived on the scheduled time, very quick but careful both loading and unloading. I highly recommend this company”
“Awesome experience. Forrest and Zane were very professional and got the job done quickly. I would definitely use them again in the future.”
“Totally positive experience! These guys were fun and hard working! Great job and great price!! Emmanuel, Julian and Ryan were a perfect team!!”
“1st Choice moving was on time and safely transported all of my item between locations. Jamal and Alex were especially helpful and made the whole move go about very smoothly. Would to recommend falcon to anyone moving”
“1st Choice was SO great!! They were prompt, answered all my questions, incredibly accommodating!! When I realized something from my backyard had been left the movers went back that day and dropped it at my new home - no questions or complaints or delay!! I would use them again in a heartbeat!”
“Great movers, arrived on time, fast, pleasant to work with.”
“Mustang was referred to me by my realtor Mr. Harper. The 3 movers that showed up were very professional and friendly. They worked very fast and I’m very satisfied with their work. The price was fair, especially for a 3 man crew. Will definitely use them next time I move!”
“1st Choice’s movers did incredible. I was especially pleased with the effort that Zach, Eric, and Corey put in. The extra care they took to ensure my things were safe on a rainy day and their furniture assembly skills stood out to me. Thank you 1st Choice’s!”
“Second time I have used 1st Choice moving and it went very well. My furniture was handled carefully and they were able to move everything within the minimal time. Jason, Chris and Mo saved me a lot of trouble and money, and they were all very friendly.”
“Kelly, Charles and Alex were a dream team on our move day. Super communicative, delightful to work with, and efficient. 10/10 would recommend.”
“Kelly and Eric's teams completed our house move with professional courtesy, humor, and overall good service. I highly recommend 1st Choice Moving and especially the two team who helped us move.”
“I used Eden’s for an office move from Union Station to Cherry Creek, and Matt and Alvin were so professional. They handled all our equipment carefully and set up everything quickly at the new location. Great service if you’re moving a business in Union Station or Cherry Creek!”
“Help them save animals. All animals deserve love and hope.”
“Curtis, Stvon, and Shabias were all amazing! They worked so hard and made sure that all of our needs were met. They didn’t hesitate to jump right in and were all so friendly and easy to work with! We will definitely use them again if needed!!”
“Shawn, Daniel and Jake were amazing. all three were very professional but fun. They were willing to move or do anything we asked. They were on time and moved quickly and efficiently! College Hulks was recommended to us by a Houston client and I can see why. We wouldn’t hesitate to use them again.”
“These guys are Awesome. They moved my 3bd house in a timable manner but most importantly didn't damage anything. If you guys need a great Moving crew, request Bradley and his guys. Thank you guys for being amazing and helping us get into our new home. Definitely will be recommending!”
“Keith and DeAries did a great job, and Blackhawk moving had the best pricing I could find. They were prompt, efficient, and professional, and on top of that just genuinely good guys. Best experience I've had with a moving company 👌”
“The 2 movers that showed up were professional and efficient. They explained everything from start to finish. We had are furniture taken to their warehouse for storage.”
“We just received our stuff in Dallas and it all arrived intact. They did an excellent job moving our belo gings from Houston. No surprise or hidden fees. Highly recommend if you're moving to another state!”
Houston Neighborhoods, Routes & Counties Across Houston and the Greater Houston metro
Houston Neighborhoods On The Dispatch Board
I-10 / I-45 / US-290 Long-Distance Runs
Southern Texas Counties On The Map
Four Lines, A Signed Flat Rate, And Kyle’s Countersign
Kyle pulls the calendar against the Greater Houston hitch-shifts and writes the binding figure on Long Point Rd letterhead, and the reply lands in your inbox — bilingual EN loads inside an hour, ES paperwork within two. No deposit, no chase calls if you walk.
See My Bilingual Flat Figure ☎ (888) 278-9005